墨尔本 · 电话给中介

台词全文

墨尔本租客打电话给中介。漏水要书面留下，不因为一通电话就停付租金，权利问题去问租客咨询服务。 对白是 AI 语音，画面是动画。不保证分数、签证或退款。

• 租房英语

1. Hi, I'm calling about the leak in my kitchen ceiling.

   你好，我打电话是因为厨房天花板在漏水。

2. I'm sorry. When did you first notice the water?

   抱歉。你第一次发现有水是什么时候？

3. Last Friday. I emailed photos, and I haven't heard back.

   上周五。我发了照片，到现在没有回音。

4. Please send them again, and keep the repair request in writing.

   请再发一次，并且把报修要求留在书面记录里。

5. I already emailed on Friday. Can you confirm you have that email?

   我周五已经发过邮件。你能确认收到那封邮件吗？

6. I can see it now. I'll mark the leak as needing a repair.

   我现在看到了。我会把漏水标成需要维修。

7. Water still comes in when it rains. I'm treating this as urgent.

   下雨时水还在进来。我把这件事当作紧急情况。

8. If water is entering the room, say that clearly, and contact us the same day.

   如果水进了房间，要说清楚，并且当天联系我们。

9. I put a bucket down, and I filmed a short video this morning.

   我放了一个桶，今天早上还拍了一小段视频。

10. Keep the photos. Don't pay for a large repair and assume we'll cover it.

    把照片留着。不要自己先付一大笔维修费，就假定我们会报销。

11. Should I stop paying rent until a plumber comes?

    在水管工来之前，我该停付租金吗？

12. No. Don't withhold rent because of this call. Get advice before you do that.

    不要。不要因为这通电话就停付租金。那样做之前先去咨询。

13. Who can explain my rights as a renter in Victoria?

    在维多利亚州，谁能向我说明租客的权利？

14. Try a tenants advice service, or Consumer Affairs Victoria.

    可以找租客咨询服务，或者维多利亚州消费者事务局。

15. I'll write down the date, the time, and the name of the person I spoke to.

    我会记下日期、时间和我通话的人的姓名。

16. Please do. I'll book a plumber and email you the appointment.

    请记下。我会预约水管工，并把时间发邮件给你。

17. Thank you. I'll reply to that email so we both have a record.

    谢谢。我会回复那封邮件，这样我们双方都有记录。

18. If it gets worse before the plumber comes, call us again the same day.

    如果水管工来之前情况变严重，当天再打给我们。

这一集的词

• leak/lˈik/漏水
• kitchen ceiling/kˈɪtʃən sˈilɪŋ/厨房天花板
• notice/nˈoʊtəs/注意到
• photos/fˈoʊtˌoʊz/照片
• heard back/hˈɝd bˈæk/得到回复
• repair request/ɹɪpˈɛɹ ɹɪkwˈɛst/报修请求
• in writing/ɪn ɹˈaɪtɪŋ/以书面形式
• confirm/kənfˈɝm/确认
• urgent/ˈɝdʒənt/紧急的
• entering/ˈɛntɚɪŋ/进入
• bucket/bˈʌkət/水桶
• filmed/fˈɪlmd/拍摄
• assume/əsˈum/假定
• cover/kˈʌvɚ/承担（费用）
• plumber/plˈʌmɚ/水管工
• withhold rent/wɪθhˈoʊld ɹˈɛnt/扣下租金不付
• rights/ɹˈaɪts/权利
• renter/ɹˈɛntɚ/租客
• Victoria/vɪktˈɔɹiə/维多利亚州
• tenants advice service/tˈɛnənts ædvˈaɪs sˈɝvəs/租客咨询服务
• Consumer Affairs Victoria/kənsˈumɚ əfˈɛɹz vɪktˈɔɹiə/维多利亚州消费者事务局
• record/ɹəkˈɔɹd/记录

The leaking ceiling